​Welcome to Artisweet (“Artisweet,” “we,” “us,” or “our”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit artisweet.ca (the "Website") or use our services.
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect information such as:
Name
Email address
Shipping address
Phone number
Payment and billing address information (handled securely by third-party processor Helcim Inc). We do not store your full credit card details on our servers.
b) Technical Information
When you browse our Website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent
Cookies, Tracking and similar technologies
2. How We Use Your Information
We use your information to:
Process your orders and provide customer service
Communicate with you about your purchases, account, or inquiries
Send you promotional emails (only if you opt in)
Improve our Website and services
Comply with legal and regulatory requirements
Prevent fraud and ensure the security of our Website
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Service Providers: Payment processors, shipping companies, IT support, and marketing services who assist us in operating our Website and delivering services.
Legal Authorities: If required to comply with legal obligations, enforce our policies, or protect rights, property, or safety.
All service providers are bound by confidentiality and data protection obligations.
4. Consent
By using our Website or providing information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
You can withdraw your consent at any time by contacting us at tstroinsky@gmail.com However, withdrawing consent may limit our ability to provide you with services.
5. International Data Transfers
Some of the service providers we use may be located outside Canada, such as in the United States or Europe. As a result, your information may be processed in foreign jurisdictions and may be accessible to law enforcement and regulatory authorities according to the laws of those jurisdictions.
We take reasonable measures to protect your information regardless of where it is processed.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
7. Your Rights
You have the right to:
Access your personal information
Request correction or updating of your information
Withdraw consent for certain uses
Request deletion of your information (subject to legal limitations)
To exercise any of these rights, please contact us at tstroinsky@gmail.com.
We will respond to your request within a reasonable timeframe, as required by law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential Website features (like shopping cart functionality)
Understand user behavior through analytics
Personalize your experience and deliver targeted marketing (only if you opt in)
You can control cookies through your browser settings. Disabling cookies may affect your experience on our Website.
9. Security
We take appropriate technical and organizational measures to protect your personal information from loss, unauthorized access, misuse, or disclosure.
However, no internet transmission is completely secure. We encourage you to also take precautions when sharing personal information online.
10. Children’s Privacy
Our Website is not directed to individuals under the age of 13.
We do not knowingly collect personal information from children without parental consent. If we discover we have collected information from a child, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Your continued use of our Website after changes are made constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Artisweet
Email: arti.sweet@outlook.com
Website: artisweet.ca